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Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian. A hotfix was released by NVIDIA to remedy the issue towards Read More

This error happens sometimes when a customer is using Advanced Zones and they are not fully configured. Advanced Zones require 3 days of schedule coverage. You have to configure a day worth of punching prior, the day of, and the day after. The Read More

Sometimes the Densummary and Denormalized_table1 will become corrupt beyond repair. So you will from time to time need to clear them out. For customers who started from scratch in Time Guardian this is a simple delete command.  First r Read More

Customers with an integration combination of Hand Punch clocks, Time Guardian, and access software (Nexus, AmanoNet) where a tag is presented on the Hand Punch external access reader and a hand print is requested. The badge number in the soft Read More

  Problem: Fix:   REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5   Read More

Dear Valued Reseller,   This email is to inform you effective immediately the EX-9000 series will be discontinued. The discontinuation of the EX-9000 series is due to component obsolescence without replacement.   Amano will continue to service and re Read More

How to do I access the data? Where do I login? What is the website URL? https://timeguardian.app/ How do I call support? 800 896 7035 Read More

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Please contact technical support to request this version. 800 896 7035 List of x.7 features: ·         Video links from installer menu ·&nbs Read More

FPT models and MTX30 series: All PWD/PIN are erased after connecting to clock! CAUSES: Instead of using download to send a new employee to the clock, send maps was done even when a backup was not performed via receive maps prior Read More